Last updated: 3 February 2026
This Privacy Policy explains how Bricking It Group (“we”, “us”, “our”) collects, uses, and protects personal information when you use brickingitgroup.co.uk (the “Website”), contact us, or use our services.
This policy applies to visitors and customers in the UK, and our content and services are intended for landlords in England.
1) Who we are (Data Controller)
Bricking It Group is the “data controller” for personal information processed through this Website and our services.
Contact details
- Email: info@brickingitgroup.co.uk
- Business address: 63 Fir Tree Grove, Sutton Coldfield, West Midlands, UK B73 5UN
If you have any questions about this policy or your personal information, contact us using the details above.
2) What information do we collect
We may collect the following categories of personal information:
Information you provide to us
- Contact details: name, email address, phone number (if provided)
- Enquiry details: messages you send us via forms, email, or social media
- Service information: tenancy/landlord situation details you choose to share (e.g., tenancy type, dates, notice/service questions)
- Marketing preferences: whether you opt in/out of updates
Information we collect automatically (website usage)
- Technical data: IP address, browser type, device information, pages visited, approximate location (city/region), and referral source
- Cookie preference records: your cookie choices (via WPConsent)
(See our Cookie Policy for more details about cookies and similar technologies.)
3) How we use your information (and lawful bases)
UK GDPR requires us to have a lawful basis for processing personal information.
We typically use personal information for:
A) Responding to enquiries and providing support
What we do: reply to messages, answer questions, provide checklists/templates, and (where relevant) discuss how our support service can help.
Lawful basis:
- Legitimate interests (running our business, responding to enquiries), and/or
- Contract (where you ask us to provide a service or take steps toward a service).
B) Delivering downloads/lead magnets
What we do: We will send the requested checklist/resource.
Lawful basis: Legitimate interests or contract, depending on the context.
C) Marketing communications (if you opt in)
What we do: send helpful landlord tips and service updates by email.
Lawful basis: Consent (you can withdraw at any time).
You can unsubscribe using the link in our emails or by contacting us.
D) Improving our Website and services
What we do: understand how the Website is used, fix issues, and improve content.
Lawful basis: Consent where analytics cookies are used, and/or legitimate interests for essential, non-cookie-based improvements.
E) Security, fraud prevention, and compliance
What we do: keep the site secure, prevent misuse, and keep records where needed.
Lawful basis: Legitimate interests and/or legal obligation.
4) Cookies and consent (WPConsent)
We use WPConsent to display a cookie banner, record your cookie choices, and (where configured) prevent non-essential scripts from loading until you consent.
For full details, see our Cookie Policy.
5) Who we share personal information with
We may share personal information with trusted third parties only where necessary to operate the Website and deliver our services, such as:
- Website hosting and infrastructure providers
- Email service providers (for form replies and newsletters)
- Analytics providers (only if enabled and consented)
- Spam prevention and security tools (where relevant)
- Professional advisers (e.g., accountants/consultants), where necessary
These third parties act as “processors” (or independent controllers) and are expected to handle personal information securely.
We do not sell your personal information.
6) International transfers
Some suppliers may store or process data outside the UK. Where that happens, we take steps to ensure appropriate safeguards are in place (for example, contractual protections and other recognised safeguards under UK data protection law).
7) How long do we keep your information (retention)
We keep personal information only as long as needed for the purposes described above.
Typical retention periods:
- Enquiries: up to 12 months after last contact (to manage follow-ups and maintain records)
- Customer/service records: up to 6 years (for business, tax, and contractual record-keeping)
- Marketing lists: until you unsubscribe or we remove inactive contacts
- Cookie preferences: according to your WPConsent settings and browser storage
If we don’t have a specific retention period for a type of information, we determine it based on how long it’s needed for the purpose for which it was collected.
8) Your data protection rights
Depending on the circumstances, you may have rights, including:
- Access to your personal information
- Correction of inaccurate information
- Deletion (in some cases)
- Restriction of processing (in some cases)
- Objection to processing (in some cases)
- Data portability (in some cases)
- Withdrawal of consent (where we rely on consent)
You also have the right to complain to the Information Commissioner’s Office if you’re unhappy with how we handle your data.
9) How to make a request or complain
To exercise your rights, contact us at: info@brickingitgroup.co.uk
Please include enough information for us to verify your identity and locate your data.
If you wish to complain, you can contact the UK regulator, the Information Commissioner’s Office.
10) Security
We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, but we work to protect your information and limit access to those who need it.
11) Children’s privacy
Our Website and services are not intended for children, and we do not knowingly collect personal information from children.
12) Links to other websites
Our Website may link to third-party sites. We’re not responsible for their privacy practices. Please review their policies if you visit them.
13) Changes to this Privacy Policy
We may update this policy from time to time. We’ll post the updated version on this page and change the “Last updated” date.